Your privacy is important. This Privacy Policy outlines how personal information is collected, used, disclosed, and protected in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
Personal information may be collected when you:
- Use this website or associated services
- Make a purchase or place an order
- Subscribe to newsletters or marketing communications
- Contact customer support
- Interact with social media platforms linked to the service
Types of personal information that may be collected include, but are not limited to:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
- IP address and device data
2. Use of Personal Information
Personal information may be used for purposes including:
- Processing transactions and delivering products or services
- Responding to enquiries and providing support
- Sending promotional materials, if consented
- Improving services and website functionality
- Meeting legal and regulatory obligations
3. Disclosure of Personal Information
Personal information may be disclosed to:
- Service providers and partners who assist in business operations (e.g., payment gateways, shipping providers)
- Government authorities if required by law
- Third parties with your consent or where permitted by applicable law
All reasonable steps are taken to ensure that third parties comply with privacy obligations.
4. Data Security
Appropriate physical, technical, and administrative measures are implemented to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
5. Access and Correction
You may request access to the personal information held about you and request corrections if necessary. Requests will be handled in accordance with the Privacy Act 1988 (Cth).
6. Cookies and Analytics
This website may use cookies and third-party analytics tools to collect usage data, improve user experience, and provide relevant content. You may disable cookies via your browser settings, though some features may not function properly.
7. Cross-Border Disclosure
Personal information may be stored or processed in countries outside Australia. Reasonable steps are taken to ensure that overseas recipients do not breach the Australian Privacy Principles.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.
9. Contact
For any questions or complaints regarding privacy, or to request access to your personal information, please contact the relevant privacy officer or support representative.